Who are Intouch Games?

As the saying goes, mighty oaks from little acorns grow.  We started with humble beginnings when the company was founded back in 2001 by manufacturing physical slot machines. However, today at Intouch Games, we can now boast that we are the biggest independent online casino in the UK. That’s quite the transformation!

This rapid growth hasn’t gone unnoticed. Along the way, we have picked up numerous awards and accolades. After launching our fourth brand, Dr Slot, early on in 2018, the eGaming company went on to pick up the prize for Digital Business of the Year at the West Midlands Tech Awards. And in 2019, Dr Slot was named Best New Slots Site at the 2019 WhichBingo Awards.

However, it isn’t just our award-winning games that are getting all the attention. Dr Slot online casino is designed with players in mind at every single step. Its friendly and vibrant demeanour exudes the fun and excitement that can be had while playing on all of our carefully curated games.

Intouch Games’ dedication to provide a better gaming experience for players has also seen the company praised in various international publications. Particularly for our use of a state-of-the-art AI system to help deal with customer enquiries.

Along with a 24/7 customer service team and a Live Chat function on the site, the AI chatbot helps assist in around 60,000 queries a month! This use of innovation has helped create a player-centric experience like no other.

Safe with Intouch

It isn’t just the online world that Intouch Games is making a difference to. The eGaming company has a focus and commitment to promoting a safe gambling environment. This topic is given the utmost importance. So much so, that all brands across Intouch Games take part in Safer Gambling Week to raise awareness of safer gambling.

As well as being part of this national initiative, Dr Slot, along with all the Intouch brands, has the option for players to set session limits, deposit limits and cool-down periods. We also employ Responsible Gambling Officers who oversee problem areas and help raise alarms over potential issues.

For our achievements in responsible gambling, Intouch Games has been awarded the Advanced Level 2 Accreditation by the GamCare Safer Gambling Standard. This award, which has only been awarded to four UK operators, acknowledges our efforts in developing, or adopting, a range of safer gambling measures that go beyond the social responsibility provisions of our gambling licence.

This social obligation doesn’t just stop at responsible gambling. We also aim to give back through our own compassionate foundation, Intouch Global Foundation. This organisation aims to improve the lives of people both in the UK and across the globe through creating sustainable health and education-focused environments for those in need.

Intouch Games has also partnered with the Gordon Moody Association to help build the world’s first gambling addiction centre solely for women. The centre offers a safe environment to help women who have been severely impacted by gambling.

Even closer to home, the West Midlands-based company donated a whopping £500,000 to the Dudley Group NHS Foundation Trust to support staff and caregivers on the frontline. This is just a glimpse at some of the good work that Intouch Games does.

For a full insight, be sure to visit the charity page on the Intouch Games website.

It’s a goal for our new sponsorship       

At Intouch Games, we are proud of our West Midlands roots and home. So, we couldn’t be more pleased to announce our new partnership with West Bromwich Albion football club.  We will be the new back of shirt sponsor for the West Brom Kit for the 2021/2022 season.

To see our name on the West Brom Shirt in action, take a look at the West Brom fixtures to see where and when they will be playing next.